Catalog/Mailed Offer: To receive your coupon or discount from a catalog or other mailing, enter your account and/or key number in the fields provided at the bottom of your Shopping Cart page or on the Step Two: Complete Your Order page in Checkout. In your Shopping Cart, these fields are located in the yellow box at the bottom of the page. In Checkout, these fields are located at the bottom of the yellow column. Once you've entered the appropriate code(s), you must click on the update or revise offer button to activate the coupon or discount.
To receive your coupon or discount, you can also enter your account number and zip code on the Step One: Sign In page in checkout. Click on the go button to activate. The most recent catalog/offer pricing will apply.
Catalog: Your account and key number can be found to the left of your name and address on the back cover of the catalog and/or at the top of the order form.
Other Mailings: Your account and key number can be found above your name and address on the order form.
E-mail Promotion: Click on any link in the e-mail promotion and the coupon or discount being offered in that e-mail will automatically be applied to your order. These special offers can only be activated by clicking on a link within the e-mail promotion. They cannot be found on our regular site.
Note: Each coupon/discount is an exclusive offer and cannot be combined with any other offer.
Have another question? Return to the Customer Service Help page or send an e-mail directly to Customer Service