We're happy to help in anyway we can! For answers to your questions and concerns, please choose a topic from the list below.
Frequently Asked Questions
What is my Hardiness Zone?
When will my order ship?
How do I place an order? How do I get a password?
What forms of payment do you accept?
How much do you charge for shipping & handling?
My coupon or discount doesn’t appear. How do I claim it?
How do I unsubscribe from the e-mail list?
Searching for Plants & Products
Registering and Placing an Order
Using the Shopping Cart
Shipping & Taxes
How and Where We Ship
Shipping to a Different Address
Planting and Care
Easy Steps to Planting Nursery Stock
Gurney's Planting Guide
Perennials & Ground Covers
Health Benefits of Onions
Guide to Onion Varieties
How to Plant Apache Blackberry
Product Rate & Review Policy
Rate & Review Policy
Coupons, Gift Certificates & Contests
I'm having trouble receiving the Gurney's newsletter. How can I make sure I get it?
Updating Your E-mail Address or Billing/Shipping Address
Forgot Your Password?
Change Your Password
Subscribe or Unsubscribe from the Gurney's E-mail List
Subscribe or Unsubscribe from Gurney's Catalog Mailings
Missing Buttons or Links
Reporting Technical Problems
Did My Order Go Through?
Email Newsletter Help & Troubleshooting
Image problems in AOL (funny colors, etc.)
Become an Affiliate
Vendor & Merchant Inquiries
Policies & Guarantees
Have another question? Send an e-mail directly to Customer Service.